Locked out, missing a car key or wondering what to do with the locks at your new place? Here are answers from Whitby Locksmiths to help you work out the next step. We've kept the explanations in everyday language. You shouldn't need to know the name of a lock before you can ask about it.
The price depends on the job, the hardware involved and when you need the visit. Opening a house door is different from supplying a new lock, and a car key may need programming as well as cutting. For an estimate from Whitby Locksmiths, start with your location and what has happened.
These are the details worth settling before booking:
If a fault needs a closer look, ask what that first visit costs. A starting price is only useful when you know what it covers.
Look for a business you can identify, reviews you can trace to their original source and clear answers about the work. Before agreeing to a visit, find out who is coming, what the estimate includes and whether they handle your particular lock or vehicle. A low advertised price deserves a second question: "Is that the full job, or just coming out?" You can ask us the same things.
Yes. Whitby Locksmiths provides a 24-hour emergency locksmith service for homes, vehicles and businesses. Call 905-481-1115 for a lockout, a broken key or a lock that has stopped working. A door you cannot secure is a reason to call, too.
We'll discuss the current arrival estimate when you call. Your address, traffic and the work already underway affect the timing. A visit in Brooklin may involve a different journey from one in Port Whitby, so the exact location helps. If you're waiting with someone else, agree on who will take the call when we arrive.
We need to confirm that you're entitled to enter the property or vehicle. The proof available can differ for an owner, tenant or someone arranging access on another person's behalf, so discuss it when booking.
And if your wallet is locked inside with your keys? Say so. We can go over how access will be authorised before the visit, instead of discovering the problem at the door.
Not necessarily. A sound lock may remain in use after the door is opened. Damage, worn parts or a fault that caused the lockout can change what is needed. Our lock opening service starts with assessing the lock; being outside without a key doesn't, by itself, mean you need new hardware.
Yes, for supported makes and models. Whitby Locksmiths offers car key replacement, including jobs where no working spare remains. We need the make, model and year to check the key system and the work involved. Depending on the vehicle, that may include cutting a blade and programming the replacement.
A spare at home is still worth mentioning, even if you cannot get to it right now. It changes what we know about the job.
The vehicle and key type make a difference. A basic key, a transponder key and a proximity fob involve different parts and work. The estimate also needs to account for whether you have a working key to start with. Ask for the price of a replacement that does everything you need, including starting the car, with any required programming included. The price of an unprogrammed fob alone doesn't tell you that.
Not always. Whitby Locksmiths provides mobile automotive locksmith services, including key and fob programming for supported vehicles. We check compatibility before agreeing to the job. If you're looking at a remote online, have the part checked before buying it. Two fobs can look alike and still be intended for different key systems.
Our mobile car unlocking service can come to your vehicle, including at Whitby GO, subject to availability. Give us the vehicle details and a useful meeting point, such as the parking area and nearest entrance. If the keys are visible inside, mention that. You're arranging access to an existing key, which is a different job from making a replacement.
Broken key extraction and suitable ignition repairs are part of our automotive work. Leave the broken piece alone and keep the part you still have. We need to assess both the key and the ignition; removing the fragment may not resolve the fault that made the key difficult to use in the first place.
In some cases, yes. A missing original key does not automatically mean the whole lock must go. The lock type, condition and any restrictions on its keys affect the options. If the key was lost somewhere that concerns you, having the lock rekeyed may be a better choice than simply making another key that fits.
Rekeying is worth considering when the locks work properly and you're happy with the hardware. It changes which key operates a suitable lock, so the previous key no longer works in it. Replacement means fitting new hardware, which may make more sense for a damaged lock or a change you already wanted.
For a new place in Brooklin, downtown Whitby or elsewhere in town, Whitby Locksmiths can assess the existing locks. Remember the side entrance and garage door when deciding which keys you want changed.
Possibly, but the lock isn't the only thing to examine. The door, hinges and the point where the latch meets the frame can affect how it closes. A door that needs lifting or pulling hard deserves an inspection before you buy a replacement lock. Describe what you have to do to make it shut; that detail is useful.
Sometimes. Compatible locks may be rekeyed to use the same key, but different brands or key systems can limit that option. We can assess the locks you want included. There's little point simplifying the front door if the side door still leaves you searching through the same bunch of keys.
Whitby Locksmiths installs smart locks on suitable doors. Fit comes first, followed by the features you actually want: a keypad, phone access, temporary codes or a physical backup key, depending on the model. For a condo entrance, establish the building's hardware requirements before choosing a lock. The one you like online still has to suit your door.
Often, there are options. Rekeying suitable locks can change which physical keys work, while an existing keypad or card system may allow access permissions to be changed. Whitby Locksmiths handles commercial rekeying, master key systems and suitable access control installations.
The important detail is who still needs access afterwards. A landlord, cleaner or neighbouring business may share part of the arrangement. That needs to be understood before one entrance is changed.
Safe lockouts are part of our locksmith services. Have the brand and model ready if you can find them, and explain whether the key or combination is missing or the safe has stopped responding. The available opening and reset options depend on the safe. We cannot promise the same method for every model.
Yes. Whitby Locksmiths serves Whitby, including Brooklin, downtown and Port Whitby, along with nearby Ajax, Oshawa, Pickering, Courtice, Bowmanville and Port Perry. You can see more about our local locksmith coverage on the service areas page. Call with the address where the work is needed so we can confirm availability for that visit.
We're a mobile locksmith service, so we arrange to come to your property or vehicle. The Garden Street location listed on our website is a dispatch point. Call before making a journey there; don't assume it is a walk-in key-cutting counter.
Still have a question about your own lock or key? Call Whitby Locksmiths on 905-481-1115. You can explain it just as you would to someone standing beside the door. "It only locks when I pull the handle towards me" is a perfectly useful starting point. We can discuss the work from there, whether you need help now or want to arrange a visit for another day.